Asheville Airport Arrivals (AVL)

Flight Arrivals at Asheville Airport

All incoming passengers at Asheville Airport must always secure their belongings before aircraft disembarkation.

Signages are provided for passengers to quickly locate certain areas, such as the Baggage Claim Area, where luggage conveyors are situated.

Luggage carts are also available for rental to assist passengers with heavy luggage and for easy luggage transport.

In case of damage and missing pieces of baggage, passengers may contact their respective airlines or ask for assistance from the Lost and Found facility at +1 828-209-3660.

Transfer services are also accessible outside the arrival hall of the main terminal building.

Transfer Services at Asheville Airport

Transportation is essential in North Carolina, particularly in Asheville. There are various modes of transfer services not just only in the city of Asheville but also in the whole region of Buncombe and Henderson County line.

There are distinguished areas where transfer services are available, especially outside most huge renowned establishments such as airports and terminals.

Asheville Airport provides various transportation for all flying guests.

Transfer services include car rentals, taxis, hotel shuttles, rideshares, and buses.

However, they can only pick up and drop off passengers outside the terminal building at the ground transportation area.

It is also best for all passenger guests to check the luggage requirement before their flight to know what items are allowed for hand-carry and check-in baggage.

Personal items must be secured before boarding and deplaning the aircraft.

Rental Car Services at Asheville Airport

Arriving passengers may rent vehicles from Asheville Airport’s few car rental partners.

To rent a vehicle, renters may proceed to the Arrivals Hall, where the airport car rental counters are located.

Foreign renters must present a driver's license, passport, and identification card at the rental counter and be credit card holders. Please check the list of valid credit cards at your chosen rental agency.

Interested renters must be at least 25 years old to qualify for a vehicle. They must also complete the given contract.

For convenience, renters may book cars online through the rental company's official websites. However, online payment is required for comfort.

Car Rental Rates may vary depending on the company and the selected vehicle.

Please visit our car rental page for further details about the available car rental agencies and rates.

Ride Shares at Asheville Airport

Rideshare cars are serving Asheville Airport. They can pick up passengers outside the terminal building at the ground transportation area.

Incoming passengers may also download the ride application on their smart devices before arrival.

For convenience, rideshare passengers should consider taking this kind of transfer service in terms of their luggage, for they will also tag along with other passengers.

Taxis at Asheville Airport

All arriving passengers may take a metered taxi cab outside the terminal building of Asheville Airport. However, they can only pick up guests at the ground transportation area.

Downtown Asheville is approximately 14 miles or about 30 to 35 minutes from Asheville Airport via its fastest route, US-25 N.

The regular taxi rate from the airport to the downtown area and vice versa ranges from $30.00 to $35.00.

Note that taxi fares vary depending on the passenger's destination and traffic conditions within the district.

Additional information about taxi services is detailed on the taxis’ page.

Buses at Asheville Airport

Buses are Asheville’s public transit, giving public commuters, especially arriving guests, a more convenient and accessible transfer service from Asheville Airport.

Asheville Rides Transit (ART) and Apple Country Public Transit offer bus services within Asheville, North Carolina, and nearby areas. More information about buses to and from Asheville Airport.

They are available outside the airport’s terminal building.

Bus fares vary depending on the passenger’s point of destination.

Trains at Asheville Airport

Train transit is not available at Asheville Airport. However, two railway stations are located in South Carolina, just an hour's drive from downtown Asheville. More information about train services near Asheville Airport.

Hotel Shuttle Services at Asheville Airport

Local accommodations in Asheville provide Hotel Shuttles. Some are complimentary, and some are charged an additional fee for the transfer service.

Therefore, all incoming passengers must have their hotel shuttles confirmed before arriving or departing from Asheville Airport.

Shuttles can only pick up guests at the airport's ground transportation center.

Arriving passengers may visit the hotels’ page for more details about shuttle services.

Other Services at Asheville Airport

Disabled Passengers at Asheville Airport

Asheville Airport is a disabled-friendly establishment that offers the utmost service for persons with special needs.

There are wheelchairs, handicapped parking and restrooms, medical aid services, PWD jetways, and teletypewriter communication or telephone devices for individuals with special needs.

Therefore, arriving guests are encouraged to contact their airline provider or the airport’s guest service center to prepare the needed facilities before their flight schedule.

WiFi at Asheville Airport

Complimentary WiFi access is provided for all staff and arriving passengers of Asheville Airport.

Connect your smart devices to the network provided by the airport. A connecting browser will pop up. Complete the detail form and click the “ACCEPT + CONNECT” button to access the free WiFi.

Baggage Claim at Asheville Airport

Inbound guests are directed to the Baggage Claim Area on the ground floor of Asheville Airport.

Luggage carts are available for rental, and skycaps or porters also lend their services to passengers needing assistance.

Airport Communication Center at Asheville Airport

Arriving tourists may approach Asheville Airport’s Guest Services Center for assistance. This facility caters to passenger queries, gives service, and provides information to every guest.

Their friendly and knowledgeable staff will be honored to help guests with transportation arrangements, directions, site maps, flight information, luggage cart rental, paging, postage, shipping, photocopying, faxing, and scanning.

They may also contact the center at +1 828-209-3660 or email them at gs@flyavl.com.

Smoking at Asheville Airport

Smoking is strictly prohibited in all public areas of Asheville Airport, including food hubs and bars.

However, a few designated smoking spots are marked outside the terminal.

Lost and Found Section at Asheville Airport

Inbound passengers should always secure their belongings before leaving the aircraft and upon arriving at Asheville Airport. However, in case of left and missing items, note that they are turned over to the Lost and Found Office. Guests may contact them at +1 828-209-3660.

Most items in the facility are stored for 90 days before being them to local charity groups.

For items left on the aircraft, passengers must contact their airline immediately.

Restrooms at Asheville Airport

There are restrooms throughout Asheville Airport. Also, Family Restrooms are provided for guests. They are all available at the pre-and post-security areas of the facility.

Nursing Stations at Asheville Airport

A Mamava Suite is a lactation Room provided for breastfeeding mothers. It is located in the post-security area.

ATMs at Asheville Airport

There is an Automatic Teller Machine (ATM) in the pre-security area of the airport’s main terminal building. It is specifically located on the ground floor near the departures section.

Currency exchange at Asheville Airport

Arriving foreign guests must anticipate that Currency exchange service is not available inside Asheville Airport. However, there are nearby foreign exchange outlets outside the airport premises.

Food and Beverages at Asheville Airport

Incoming visitors may fill their stomachs and quench their thirst at different food concessions at the pre-and post-security section of Asheville Airport’s terminal building.

Shopping at Asheville Airport

Arriving passengers may take the chance to visit retail gift shops before exiting the terminal building. Shops are in the post-security area inside the terminal.

Pet-Relief Area at Asheville Airport

Arriving guests must confirm and secure their animal permits before arriving at Asheville Airport. Those traveling with pets are provided with Animal Relief Areas located at the landside northern portion of the main terminal building; one on the grassy ground adjacent to the edge of the building and one in the post-security area.